Update Instruction of VVDI

here is a problem that our customer met with while he update the VVDI to v2.6.3:

his original version was v2.6.2,once the new version released,he updated by himself,but met with:”  VVDI will be supported in future”.”Warning:Please DON’T update again if device can run normally on matching software version”

here follows the solution of the update:

1)send us your serial number

2)our engineer will update the new version by the serial number,and we will send the file back to you

3)update it by the file. VVDI