Solution for Kess V2 Software “Connectiong not established”

Here is the problem that our customer met with: After he installed the kess v2  software ready, he opened the software, it promptg him “Connectiong not established”. Red light on KESS V2 was on.

 Problem is that one of the original software file is destroyed, he need to reinstall it again.

Solution:

Keep the software you install, and then install this installation software again.

Then do the following steps:

1) Find “Ksuita” this file on disk C.  And “Cut” this file to desktop. (now we call it old Ksuita folder)

2) Download the installation software to your laptop, then run it (Then it will generate another “Ksuita” folder on Disk C, we call it new Ksuita folder)

3) After you install the installation software ready, then open the old Ksuita file you cutted to desktop. Copy all files in old Ksuita folder.

4) Go to disk C, find the new kess v2 folder it generates after you install the installation software, then paste all the files of old Ksuita folder to this new one.

5) Then test your KESS V2 and tell me the result.